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Posting Date:   April 5th 2019
Start Date:   Immediate
Hours:   ~20 hours / week

 

Position Overview


Jiva Consulting is seeking a Technical Writer and Editor who will support client work in documenting technical processes. We are seeking individuals who have backgrounds in science, engineering, technology or math, and preferably a graduate degree. Experience writing business or educational documents, editing materials, and managing clients is an asset.

The work is focused on knowledge transfer, specifically the development and documentation of technical processes as well as the development of e-learning tools. The successful candidate should have experience proofreading, formatting, and editing a range of business documents.

The Technical Writer and Editor will work closely with other team members, including researchers, analysts, editors, designers, and subject matter experts (SMEs) to develop documentation. The Technical Writer and Editor will have a key role in ensuring that a consistent and high quality of work is delivered both internally and externally to clients. 

Primary Responsibilities


• Take a proactive approach to understanding client information and business function
• Collaborate with team members to define objectives, guide processes, and engaging interactions within project constraints
• Analyze content to design the best method for clear and accurate knowledge transfer
• Write about a range of topics for company and client projects
• Eliminate non-essential content and create concise, accurate, and effective content
• Consistently apply style, formatting, and process guidelines 
• Conduct quality control reviews of documentation at various stages of development
• Own and manage document development processes and effectively manage time and deadlines 
• Prepare and support the Project Manager for review sessions to ensure focus and timely results
• Contribute to a systematic design and development model to improve resources and minimize the development time for future material

Research Skills


• Strong research and organizational skills with attention to detail
• Ability to analyze process models and identify potential areas for improvement
• Knowledge and skills required to document and present technical processes visually and through text

Writing Skills


• Ability to understand, clarify, and define, procedural content clearly and simply
• Proven document development, formatting, and editing skills
• Expert knowledge of grammar, spelling, punctuation, and the English language
• A strong understanding of standard applications such as Word, Excel, and PowerPoint

Editing Skills

 

• Ability to proofread, check facts, and ensure consistency for clear and accurate knowledge transfer
• Possess a keen eye to ensure content meets company and client standards, and that all material is consistent with brand and style guidelines

Collaborative Skills


• Team-oriented with an ability to work in a highly collaborative environment
• Exhibits enthusiasm, promotes a team environment, and fosters an atmosphere of trust 
• Highly developed verbal and written communication skills to communicate to colleagues and clients, and provide constructive feedback

Management Skills


• Excellent time management skills and ability to work on multiple, concurrent projects
• Proven project management abilities including logistics management, team management, and client management skills

Personal Characteristics

 
• Understands own strengths and weaknesses and strives to continuously learn and improve 
• Identifies as a self starter with initiative who demonstrates accountability for performance and results 
• Approaches problem solving from a variety of angles
• Makes sound decisions to achieve creative and innovative solutions 
• Projects confidence when engaging and presenting, one-on-one and in groups 
• Embraces a high performance, customer-focused culture based on exceptional listening skills 
• Has a positive outlook towards change and the ability to adapt to a dynamic environment and client requirements 

Compensation

 
The hourly rate for this position is $25 - $30 / hour.
We also support flexible, innovative work models with some unique benefits. Further details will be discussed in a personal interview.

Contact


Please send resumes to This email address is being protected from spambots. You need JavaScript enabled to view it.. Due to an overwhelming response to our past postings, only selected candidates will be contacted for interviews. If you do not hear form us within two weeks, please accept our regrets.

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